Frequently asked questions
Do I need to install anything?
No. Autorespondedor runs in the cloud. You just create your account, link your WhatsApp number by scanning a QR code, and you're set.
Can I work as a team?
Yes. Invite your agents by email, assign conversations, and everyone works from a shared real-time inbox.
What does the AI do?
It replies automatically from your knowledge base (RAG) or suggests answers to the agent. You pick the mode, and it can always hand off to a human.
Can I send campaigns?
Yes — to segments of your contacts, with paced sending to protect your number and full opt-out handling.
Is there an API to integrate?
Yes — a REST API documented with OpenAPI and signed outbound webhooks to connect your systems, Zapier, Make or your CRM.
How is it billed?
Monthly subscription per plan. There's a free-forever plan and a 14-day full-AI trial; switch or cancel anytime.
Is it for customer support and sales?
Yes. Autorespondedor is built for support, sales, e-commerce, bookings and agency teams that serve customers over WhatsApp and need to do it professionally and measurably.
Can I use AI-powered chatbots?
Yes. You combine no-code chatbots (visual flows) with an AI assistant that answers from your knowledge base. The AI can reply on its own or suggest answers to the agent, and can always hand off to a human.
Can multiple agents handle the same number?
Yes. Several agents work the same WhatsApp from a shared real-time inbox, with conversation assignment, internal notes and roles — no passing the phone around.